5jli Privacy Policy — How We Handle Your Personal Data

1Who This Policy Applies To

This Privacy Policy applies to all persons who visit, register on, or use the 5jli platform — whether through the website at 5jli.vu or the 5jli mobile app. By creating an account or using the platform in any way, you acknowledge that you have read and understood this policy.

5jli serves players in the Philippines. All data practices described in this policy apply within that context. If you are accessing the platform from outside the Philippines, please be aware that your data will still be processed in accordance with this policy.

2What Personal Data We Collect

5jli collects personal data in several ways — information you provide directly, data generated through your use of the platform, and data collected automatically through standard technical mechanisms.

Information you provide directly:

• Full legal name, date of birth, and gender (collected at registration)
• Philippine residential address and contact details — mobile number and email address
• Government-issued ID documents submitted for KYC identity verification (Passport, SSS ID, UMID, Driver's Licence, PhilSys National ID, Voter's ID)
• Proof of address documents submitted during verification
• Payment account details used for deposits and withdrawals — bank account numbers, registered e-wallet account information
• Any information included in support communications you send to 5jli

Data generated through platform use:

• Transaction records — deposits, withdrawals, and gameplay activity including bet history and game results
• Account login records including timestamps and session activity
• Promotional and bonus activity associated with your account
• Responsible gaming settings and any self-exclusion or limit configurations you apply

Data collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Cookies and session identifiers (see Section 7 for cookie details)
• Pages visited and time spent on different sections of the platform

3Why We Collect and Use Your Data

5jli processes your personal data for the following purposes:

5jli does not use your personal data for automated individual decision-making that produces significant legal effects, except as required for fraud detection and account security where such automated processes are in your interests as well as those of the platform.

4Who We Share Your Data With

5jli does not sell your personal information to third parties. We may share data with the following categories of third parties strictly for the purposes described:

• Payment processors and Philippine banking partners — to facilitate deposits and withdrawals through local bank transfer and e-wallet channels. Only the data necessary for each transaction is shared.
• Identity verification service providers — to assist with KYC document checks and age verification where required.
• Game technology providers — licensed game studios whose software powers the slots, live casino, and other game categories on the platform may receive anonymised session data necessary for the game to function.
• Security and fraud prevention tools — third-party services that help identify suspicious account or transaction patterns. These services process data under strict data processing agreements.
• Legal and regulatory authorities — where 5jli is required by applicable law, court order, or regulatory instruction to disclose data. We will notify you of such disclosures where legally permitted to do so.

All third-party service providers who process data on behalf of 5jli are bound by data processing agreements that restrict them from using your data for any purpose beyond the specific service they provide to us.

5How Long We Keep Your Data

5jli retains your personal data for as long as your account is active and for a reasonable period thereafter to comply with legal, financial, and regulatory record-keeping requirements. Specific retention periods depend on the type of data:

• Account registration and identity data is retained for the duration of the account and for a period after closure as required by applicable law.
• Transaction records are kept for the period required for financial compliance and dispute resolution.
• Customer support communications are retained for a reasonable period after the resolution of each query.
• Technical log data (IP addresses, session logs) is retained for a shorter operational period sufficient for security monitoring and technical debugging.

When data is no longer required for any of these purposes, it is securely deleted or anonymised.

6How We Protect Your Data

5jli applies security measures appropriate to the type and sensitivity of the data we hold:

• SSL/TLS encryption is applied to all data transmitted between your device and the 5jli platform, covering account activity, transactions, and any form submissions.
• OTP (one-time password) verification is used for login and withdrawal confirmation to add a second layer of identity confirmation beyond your password.
• Access controls limit which internal personnel can access which categories of player data, on a need-to-know basis.
• KYC document storage uses secure, access-controlled systems with data processed only for verification purposes.
• Payment details for withdrawals are processed through certified Philippine payment networks and are not stored in full on 5jli servers after the transaction is complete.

7Cookies and Tracking Technologies

5jli uses cookies and similar session identifiers to operate the platform correctly, maintain your login session, and improve platform performance. The main types of cookies used are:

• Strictly necessary cookies — required for the platform to function. These include session cookies that keep you logged in during your visit. They cannot be disabled without breaking core platform functionality.
• Analytics cookies — used to understand how players navigate the platform so we can identify and fix problems and improve the user experience. These are processed in aggregate and do not identify you personally.
• Security cookies — used to detect unusual session patterns and protect against account takeover attempts.

5jli does not use third-party advertising or tracking cookies that follow you across other websites. You can manage cookie preferences through your browser settings, though disabling strictly necessary cookies will affect your ability to use the platform.

8Your Data Rights

As a player using 5jli, you have the following rights in relation to your personal data:

• Access — you can request a copy of the personal data we hold about you.
• Correction — you can ask us to correct inaccurate personal data in your account. For some fields, you can update information directly through your account settings.
• Deletion — you can request deletion of your personal data. Note that we may be required to retain certain data for legal and financial compliance purposes even after your account is closed, in which case we will inform you of the data we cannot delete and why.
• Objection to processing — you can object to certain uses of your data. We will respond to any objection within a reasonable timeframe.
• Data portability — you can request your personal data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact 5jli support through the official support channel in your account, clearly stating your request and your account details for identification purposes.

9Children and Age Verification

5jli is strictly for players aged 21 and above. The platform does not knowingly collect personal data from persons under 21. Age is verified through the KYC process as part of account setup. If 5jli becomes aware that an account belongs to a person under 21, that account will be immediately closed and any balance returned, minus any amounts connected to a breach of the age requirement.

If you believe a minor has registered on 5jli, contact support through your account immediately with the relevant details.

10Changes to This Policy

5jli may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or other operational developments. The current version will always be available on this page with the effective date shown at the top. Continued use of the platform after a policy update constitutes your acknowledgment of the revised policy. For significant changes, 5jli may notify registered players directly through their registered contact details.